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Returns & Exchanges

Returns & Exchanges

We guarantee to refund unwanted items in its original packing within 30 days of purchase!

We at House of Chenille are very certain regarding customer satisfaction and as promised we aim to fulfil all your needs.

In occasion of, if you are unsatisfied with the product you may request for a return. To make the process simple, you are requested to please find the returns link in the footer and enter your order number along with your email address, and follow the steps. Tell us the reason for your return and our dedicated team will take it from there once we have received your request. That’s how simple it is.

All returns shall be sent back to us on the customers own expense with original packing, tags and receipt.

If anything remains unclear, please contact us at support@houseofchenille.com and our despatch centre will be more than happy to assist you.